Frequently Asked Questions
Everything you need to know about your Aloha shopping experience.
How do I determine the right size for my Aloha shirt or dress?
We provide a comprehensive size chart on each product page. Our garments generally follow a relaxed island fit, so we recommend measuring a favorite shirt you already own and comparing it to our specifications.
What is your return policy for international orders?
We accept returns within 30 days of purchase, provided items are unworn and have original tags attached. Please note that international customers are responsible for return shipping costs and any applicable duties.
How long will it take to receive my order?
Orders are typically processed within 2-3 business days. Shipping times vary by location, but domestic orders usually arrive within 5-7 business days via standard shipping from Hawaii.
Are your products authentically made in Hawaii?
Yes, we take great pride in our heritage. A significant majority of our signature apparel and gift items are locally designed and manufactured right here in the Hawaiian Islands.
Do you offer group discounts for weddings or corporate events?
Absolutely! We offer special pricing for bulk orders of matching prints for weddings, family reunions, or corporate uniforms. Please contact our group sales team for a personalized quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.